Mobile, E-Commerce, SAAS

Terms, compliance, and commercial structure for products sold online
We understand the importance of protecting and managing content and data, whether through traditional server-based distribution mechanisms, peer-to-peer networks, cloud services or SaaS. We work closely with you and your business and technology teams to identify and develop custom business and legal strategies and innovative ways to connect to your audience through social commerce, mobile, gamification, and other models.  Whether you have a B2B or B2C product, we can help identify the path to allow your business to evolve and thrive.

The Agreements a SaaS Business Runs On

A software business sells the same thing many times, which means your standard terms carry more weight than any single negotiation.

Subscription agreements, service levels, data processing terms, acceptable use policies, and the mechanics of how customers accept them all determine what happens when something goes wrong, at scale, across your entire customer base at once.

Getting them right early is considerably cheaper than amending them later across every account.

HMLG Mobile, E-Commerce and SaaS Services:

  • SaaS and subscription agreements
  • Terms of service, acceptable use, and enrollment mechanics
  • Service level agreements and support terms
  • Data processing agreements and privacy compliance
  • E-commerce transactions, payments, and platform terms
  • App store and marketplace distribution requirements
  • Mobile and wireless regulatory compliance
  • Advertising, behavioral advertising, and marketing compliance
  • Influencer, endorsement, and promotional campaigns
  • Sweepstakes, contests, and promotions
  • Co-branding and cross-industry promotion
  • Vendor, supplier, and reseller agreements
  • Social media compliance and platform policy
  • Content, music, and talent agreements for digital products

FAQ

What should a SaaS agreement include?

Scope of the subscription, service levels and remedies, data ownership and handling, security commitments, uptime and support, fees and renewal terms, limitation of liability, and what happens to customer data on termination.

Are clickwrap terms enforceable?

Enforceability depends heavily on presentation and assent. Terms requiring a clear affirmative action to accept generally hold up better than terms buried in a footer link. How you present them affects the outcome as much as what they say.

What is a data processing agreement and do I need one?

A DPA governs how a vendor handles personal data on your behalf. It is required under GDPR and commonly required by enterprise customers and by state privacy laws.

Do app stores impose their own legal requirements?

Yes. Platform guidelines govern privacy disclosures, data collection, payment handling, content, and subscription mechanics, and they are enforced through removal rather than litigation.

ARE YOU READY TO TRANSFORM YOUR LEGAL STRATEGY?

Let’s connect! Whether you’re looking for an in-house legal team or need to augment your existing counsel, HMLG is ready to help you rock your business.

Contact us today to learn how we can assist you with practical, proactive, world-class legal support.

3213 Harbor Avenue SW, Ste. A2
Seattle, WA 98126
(206) 774-0879

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